WHAT IS TAP2TIP/TAP2DONATE RETURN’S POLICY?
PLEASE NOTE:
- WATER/PHYSICAL DAMAGE/LOST OR STOLEN ARE NOT COVERED UNDER SHORT TERMS RENTAL/WARRANTY & DEPOSIT WILL NOT BE REFUNDED.
- DEVICES REPAIRED PREVIOUSLY BY SOMEONE ELSE OTHER THAN TAP2TIP/TAP2DONATE ARE NOT COVERED UNDER WARRANTY.
- BROKEN OR CRACKED SCREENS UNIT ARE ALREADY OUT OF WARRANTY AND WILL INCUR A CHARGE OF €650 IF LOST, STOLEN, NOT RETURNED OR UNIT DAMAGED BEYOND REPAIR.
- ANY SERVICES CONDUCTED TO OUR UNIT MAY VOID ANY MANUFACTURER WARRANTY PROVIDED BY MANUFACTURER.
- IF POWER BANKS ARE PROVIDED FOR EVENTS BY TAP2TIP/TAP2DONATE & NOT RETURNED THIS WILL INCUR A CHARGE OF €50 TO REPLACE.
- IF POWER DC LEADS ARE MISSING ON RETURN OF EVENTS THIS WILL INCUR €20 CHARGE FOR REPLACEMENT.
- WE OPERATE A 14 DAY MONEY BACK GUARANTEE POLICY.
- REPAIR MAY REQUIRE US TO UPDATE SOFTWARE/HARDWARE TO FIX YOUR UNIT.
- CUSTOMER IS SOLELY RESPONSIBLE FOR MAINTENANCE OF THEIR RENTAL UNITS AND ARE ENCOURAGED TO DO BACKUP PRIOR TO THE ACTUAL REPAIR IS PERFORMED.
- 30 DAYS WARRANTY ON PARTS INSTALLED BY TAP2TIP/TAP2DONATE, WARRANTY DOES NOT COVER ACCIDENTS, PERSONAL NEGLIGENCE.
COMPLAINTS
If you are unhappy with the products or services you have received from us please email us at info@tap2tip.ie or info@tap2donate.ie
Last updated: May-2024